Terms of Service

Please read these Terms of Service carefully before using https://rarecollectors.app operated by Rare Collections. By accessing or using our service, you agree to be bound by these terms. If you disagree with any part, you may not use our service.

1. Eligibility

• —You must be at least 13 years of age to use our services.
• —By using our site, you represent that you are legally capable of entering into a binding contract.
• —If you are under 18, you must have parental or guardian consent.

2. Account Registration

• —You must provide accurate and complete information when creating an account.
• —You are responsible for maintaining the confidentiality of your account credentials.
• —You are responsible for all activity that occurs under your account.
• —Notify us immediately at saurabh@simxr.ai if you suspect unauthorized access to your account.
• —We reserve the right to terminate accounts that violate these terms.

3. Products and Pricing

• —All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• —We reserve the right to modify prices at any time without prior notice.
• —Product images are for illustration purposes. Actual products may vary slightly.
• —We reserve the right to limit quantities or refuse orders at our discretion.
• —In case of pricing errors, we will notify you and give you the option to confirm or cancel your order.

4. Orders and Payment

• —An order confirmation email does not constitute acceptance of your order. Acceptance occurs when we dispatch the item.
• —We accept payment via methods listed at checkout. All transactions are encrypted and secure.
• —We reserve the right to cancel orders in case of fraud, payment failure, or stock unavailability.
• —Full payment is required before dispatch of any order.

5. Shipping and Delivery

• —We ship across India. International shipping may be available for select orders — contact us for details.
• —Estimated delivery times are 3–7 business days for standard shipping and 1–2 days for express.
• —We are not responsible for delays caused by courier partners, natural disasters, or other events beyond our control.
• —Risk of loss passes to you upon delivery to the shipping carrier.
• —Shipping charges are non-refundable unless the return is due to our error.

6. Returns and Refunds

• —Returns are accepted within 7 days of delivery for damaged, defective, or incorrectly shipped items.
• —Items must be unused, in original packaging, and with all tags intact.
• —To initiate a return, email us at saurabh@simxr.ai with your order number and photos of the issue.
• —Refunds are processed within 5–7 business days to the original payment method after we receive and inspect the return.
• —We do not accept returns for items damaged due to customer misuse.
• —Blind box items, once opened, cannot be returned unless defective.

7. Intellectual Property

• —All content on this website — including logos, images, text, and design — is owned by or licensed to Rare Collections.
• —You may not reproduce, distribute, or create derivative works without our written permission.
• —Product names, characters, and trademarks belong to their respective owners.
• —User-submitted content (reviews, photos) grants us a non-exclusive license to use it for promotional purposes.

8. Prohibited Activities

• —Using the site for any unlawful purpose or in violation of any applicable law.
• —Attempting to gain unauthorized access to any part of our systems.
• —Submitting false or misleading information.
• —Reselling products purchased at retail prices at inflated prices through our platform.
• —Using automated tools (bots, scrapers) to access or collect data from our site.

9. Disclaimer of Warranties

• —Our services are provided "as is" and "as available" without warranties of any kind.
• —We do not warrant that the site will be uninterrupted, error-free, or completely secure.
• —We make no warranties regarding the accuracy or completeness of any product information.

10. Limitation of Liability

• —Rare Collections shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
• —Our total liability for any claim related to our products or services shall not exceed the amount you paid for the relevant order.
• —Some jurisdictions do not allow limitation of liability — in such cases, limitations apply to the fullest extent permitted by law.

11. Governing Law

• —These Terms are governed by the laws of India.
• —Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka, India.
• —We encourage you to contact us first to resolve any dispute amicably before pursuing legal action.

12. Changes to Terms

• —We reserve the right to modify these Terms at any time.
• —We will notify users of significant changes by posting a notice on our website or via email.
• —Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact Us

• —If you have questions about these Terms of Service, please contact us:
• —Email: saurabh@simxr.ai
• —Website: https://rarecollectors.app
• —Business: Rare Collections, Bangalore, India